Plymouth COVID-19 Safety Measure Concerns 6.22.2020

PHONE: 407-645-2869
FAX: 407-629-4575
TDD: 800-955-8771

22 July 2020

RE: COVID-19 Safety Measure Concerns

Dear Residents of the Plymouth,

Thank you so much for your calls, voicemails and letter dated June 8, 2020, written on
behalf of the residents of the Plymouth. I very much appreciate the efforts to reach out to me
about your concerns regarding the changes at the Plymouth. We initially advised everyone of
the safety measures that we would be putting into place due to COVID19 on March 13, 2020.
The safety measures affected the areas that you have mentioned in your letter.
I want to take this opportunity to address your concerns as specifically as I can;

First Floor Bathrooms
This area contains multiple surfaces that are identified by the CDC as “frequently touched”
surfaces that will need routine disinfecting. We are currently formulating a plan and accessing
affordable options to meet this requirement. Once a plan is solidified we will communicate it to

Laundry Room
This area also contains frequently touched surfaces that require disinfecting. A schedule was
implemented to decrease contact, to assist with social distancing guidelines and for
disinfecting. Maintenance staff is disinfecting all high touch areas until we are able to identify
and secure additional resources and funding. In response to a previous request on May 15th the
hours were extended to Monday thru Saturday from 7am to 7pm.

In response to a letter that I received from the residents on May 15th; this area is now open
Monday thru Friday from 11.00 am to 3.00 pm. We are currently considering suggestions on
how we can safely utilize this space for more activity.

Other Common Areas
We determined that it was necessary to close all of the Common Area Rooms as an appropriate
response to Social Distancing. These areas contain multiple surfaces that are identified by the
CDC as “frequently touched” surfaces that will need routine disinfecting. We are currently
formulating a plan and accessing affordable options to meet this requirement.

Second Harvest / Seniors First Meals
All food assistance is provided through our community partners. Senior’s First has reduced their
distribution of meals in response to COVID19. They have advised us that they will continue to
monitor the pandemic and make adjustments accordingly. Any updates received are
communicated to you. Food Pantry Services were offered through our partnership with Second
Harvest. Due to the limited availability of items you were initially notified that the service was
suspended. Notice was sent via text message, posting on websites and a letter advising
everyone that if you need food assistance to contact the WPHA Resource team at
407.641.6872. We will start resending this information as a friendly reminder.

We are attempting to still safely address the need for food from the resources that we have.
COVID-19 cases are currently on the rise and wearing masks in public is now mandatory in
Orange County as of June 20th. Yesterday we had another family report that they have tested
positive for COVID-19 at one of our sister properties. As previously stated, we are actively
working on formulating a plan and accessing affordable options to properly disinfect
“frequently touched” surfaces. This is a difficult time for everyone so I appreciate your patience
and welcome any suggestions that you may have that will allow the community to safely
engage while still adhering to social distancing guidelines. A suggestion box is located in the
lobby for your convenience.

Kind Regards,
LaShanda Lovette
Executive Director
Winter Park Housing Authority

Plymouth Resident Response Letter




718 Margaret Square
Winter Park, FL 32789

Telephone: 407-645-2869
Fax: 407-629-4575


Monday 8:00 a.m. - 5:00 p.m.
Tuesday 8:00 a.m. - 5:00 p.m.
Wednesday 8:00 a.m. - 5:00 p.m.
Thursday 8: 00 a.m - 5:00 p.m.
Tranquil Terrace 10:00 a.m.- 12:00 p.m.
Friday 8:00 a.m. - 5:00 p.m.

Richmond VA Photography by Reveal Photo | Orlando Web Design by CREATE180 Design